Your Questions

Packaging & Storage

I have purchased Akesi Baby Probiotic+ Powder or Akesi Child Probiotic+ Elderberry Boost, why is the container only half full?

To allow for product stability. Akesi Child is 90g of Probiotic+ Elderberry Boost and Akesi Baby is 60g of Probiotic+ Powder.

Why are your Tonics in glass bottle but your Probiotic+ Powders still in plastic?

Whilst we would love all Akesi products to be in glass we don’t want to jeopardise the quality of our products. 

We are continuing the search for an environmentally friendly container for our powders that will be suitable for the probiotics, be practical (such as having a wide neck), be tamper proof, as well as friendly for the environment. Until then, we have ensured our HDPE Probiotic+ Powder containers are BPA Free and can be recycled. Please subscribe to our newsletter to be notified when we have moved our Probiotic+ Powders out of plastic.


How should I store my Akesi products?

Powders: Away from sunlight and below 25 degrees Celsius.
Liquids: Away from sunlight and below 30 degrees Celsius.
Always refrigerate once opened. 

What is the use by date? How can I find it?

The expiry is stamped on the bottom of the label at the time of manufacturing.
Akesi Tonics are naturally self-preserving however we apply a 3-year shelf life.

Where are Akesi products manufactured?

Queensland, Australia.

What accreditation do Akesi products have?

Akesi products are manufactured in a cGMP and TGA Licensed Medicine Facility, and comply with the Food Standards of Australia and New Zealand.